Directory of Services

  • Young Minds – a fantastic organisation offering free, confidential online and telephone support, including information and advice, to any adult worried about the emotional problems, behaviour or mental health of a child or young person.
  • ChildLine – ChildLine is the UK’s free helpline for children and young people. It provides a confidential telephone counselling service for any child or young person with a problem. It comforts, advises and protects. So, if you are worried about anything, big or small – don’t bottle it up. It can really help if you talk to someone. If there is something on your mind, ChildLine is there for you. You can visit the Childline Explore section for advice and information on a range of topics. Also, you can get support on the online message boards. Freephone 0800 1111 (24 hours and the call won’t show on your phone bill)
  • Kooth – Free online support for young people. Kooth counsellors are online Monday – Friday, 12 noon till 10pm and weekends, 6pm till 10pm.
  • Every Mind Matters | One You – A public health England and NHS site to help people take simple steps to look after their mental health, improve their mental wellbeing and support others.
  • Winston’s Wish – The death of a parent, brother or sister is one of the most fundamental losses a child will ever face. At Winston’s Wish, they believe that bereaved children need support to make sense of death and rebuild their lives. The Winston’s Wish Helpline offers support, information and guidance to all those caring for a bereaved child or young person. Helpline 08452 03 04 05 (Monday – Friday, 9am to 5pm, and Wednesday evenings, 7pm to 9.30 pm)
  • Child and adolescent mental health services (CAMHS) – are a NHS service that aims to help young people up to the age of 18 who are finding it hard to manage their emotional and psychological health, and who are suffering with acute, chronic and severe mental health problems – 0203 260 5200
  • National Sleep Helpline – is open 5 nights a week, Sunday to Thursday, 7-9pm. Their trained sleep advisors can help with lots of queries and concerns about your sleep including: struggling to fall asleep, staying asleep or waking too early, sleep hygiene guidelines, anxiety and stress at bedtime, children’s sleep issues & teen sleep problems. The number is 03303 530 541
  • Anxiety UK – is a national registered charity for those affected by anxiety, stress and anxiety based depression. Helpline: 03444 775 774 Text support: 07537 416 905
  • Samaritans – are here to listen to you and help you talk through your concerns, worries and troubles. 116 123
  • Mind – provide advice and support to empower anyone experiencing a mental health problem. They campaign to improve services, raise awareness and promote understanding. 
  • CALM – is for people who are down or have hit a wall for any reason, who need to talk or find information and support. 0800 58 58 58
  • Crisis Text Line – provides free, 24/7, high-quality text-based mental health support and crisis intervention by empowering a community of trained volunteers to support people in their moments of need. Text 85258
  • Happy Maps – is a charity developed by GPs and CAMHS professionals with help from parents and young people that share mental health resources for parents and carers, and for young people.
  • Bernardos – help children through the trauma of sexual abuse and exploitation, provide support for young people in care, support families through domestic abuse, mental health problems, prison sentences, asylum seeking and much more.
  • The Children’s Society – Provide specialist support that empowers young people to make positive changes and rediscover their hope.
  • Beat Eating Disorders – is eating disorder charity. Their mission is to end the pain and suffering caused by eating disorders.
  • ChildLine – You can contact Childline about anything. Whatever your worry, it’s better out than in. They are there to support.
  • Hope Again – Hope Again is the youth website of Cruse Bereavement Support. It is a safe place where you can learn from other young people, how to cope with grief, and feel less alone.
  • Hub of Hope – Mental health advice and support.
  • Me & My Mind – is an NHS service providing mental health support for young people struggling with unusual experiences – like feeling paranoid or hearing voices.
  • Mencap – Value and support people with a learning disability, and their families and carers.
  • No Panic – supports those living with panic attacks, phobias, obsessive compulsive disorders and other related anxiety disorders.
  • On My Mind – aims to empower young people to make informed choices about their mental health & wellbeing.
  • Papyrus – confidential support for those at risk of suicide.
  • Refuge – support for sufferers of domestic violence.
  • Relate – support with relationships
  • Rethink – improve the lives of people severely affected by mental illness through network of local groups and services.
  • Shelter – Housing advice for young people.
  • Victim Support – helps young people cope with the impact and effects of crime.
  • Stonewall – stand for lesbian, gay, bi, trans, queer, questioning and ace (LGBTQ+) people everywhere. They imagine a world where all LGBTQ+ people are free to be themselves.
  • Youth Access – national membership organisation for youth information, advice and counselling services.
  • Student Space – making it easier for young people to find the support that they need during the coronavirus pandemic.
  • Students Against Depression – reach out to other people suffering the effects of depression and suicidal thinking.
  • Safe Spot – an app designed to help young people improve their coping skills.
  • MindEd for Families – safe and reliable advice about young people’s mental health, created by experts and parents together.
  • Stem4 – Stem4 is a charity that promotes positive mental health in teenagers and those who support them including their families and carers, education professionals, as well as school nurses and GPs through the provision of mental health education, resilience strategies and early intervention.
  • SimonSays – Supports Hampshire young people up to the age of 18 years who have a significant person in their life who has died or is dying.
  • Young Carers – Young Carers in Southampton is a project for children and young people aged 8-18 years old whose lives are affected by caring for an unwell or disabled family member.
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